Contact Us

We’re here to make your travel experience seamless and stress-free. Whether you have questions, need assistance with a booking, or want to inquire about our services, our team is ready to help.

Reach Us

Have a question? Fill out the form below, and we’ll get back to you as soon as possible:

Mecca, Saudia Arabia

+966 535552623

support@fatertransport.com

Get In Touch

F.A.Q.

1. What cities does Fater Land Transport serve?
We provide transportation services between Jeddah, Makkah, and Madinah, including airport transfers and intercity travel.

2. How can I book a ride?
You can book your ride through our website, by calling us, sending a WhatsApp message, or emailing your travel details to info@fatertransport.com.

3. What types of vehicles are available?
Our fleet includes sedans, SUVs, vans, minibuses, and luxury vehicles. We offer options to suit solo travelers, families, and larger groups.

4. Are your prices fixed or negotiable?
Our prices are competitive and fixed. You’ll be informed of the total cost upfront with no hidden fees.

6. Are your drivers professional and licensed?
Yes, all our drivers are experienced, licensed, and trained to provide safe and courteous service.

7. Can I modify or cancel my booking?
Yes, you can modify or cancel your booking. However, we request cancellations to be made at least 24 hours before the scheduled trip for a refund.

8. What if my flight is delayed?
Our drivers monitor flight schedules and will adjust the pickup time accordingly for airport transfers. Please keep us informed of any significant delays.

9. Is your service available 24/7?
Yes, we operate 24/7 to accommodate your travel needs at any time of day.

10. How can I provide feedback on my experience?
You can share your feedback through our website, email, or social media channels. Your input helps us improve and serve you better.

If you have any other questions, feel free to contact us. We’re here to help!

How It Works

Step 1: Plan Your Trip

Decide your route and travel details:

  • Select your pickup and drop-off locations (e.g., Jeddah to Makkah, Makkah to Madinah).
  • Choose your preferred date and time for the journey.

Step 2: Book Your Ride

You can book your transportation through any of the following methods:

  • Online: Visit our website and fill out the booking form.
  • Phone/WhatsApp: Contact our customer support team to make your reservation.

Step 3: Confirmation

Once your booking is confirmed, you’ll receive a confirmation message with your trip details, including driver contact information and vehicle details.

Step 4 : Enjoy Your Journey & Post Feedback

On the day of travel:

  • Your driver will arrive at the scheduled time and location.
  • Relax and enjoy a comfortable, safe, and timely ride with Fater Land Transport.
  • We value your experience! Share your feedback to help us improve and continue providing excellent service.