How to Report a Problem or Complaint with a Taxi Ride?

How to Report a Problem or Complaint with a Taxi Ride?

Taking a taxi should be a safe and smooth experience. Passengers deserve respect, punctuality, and clear pricing. Unfortunately, there are moments when things do not go as planned. Sometimes the driver arrives late, behaves rudely, or charges more than expected. In...
How to Handle a Delayed or Cancelled Taxi Ride?

How to Handle a Delayed or Cancelled Taxi Ride?

When you have booked your travel through an agency, you expect every part of your journey to go smoothly. A delayed or cancelled taxi ride, especially during Hajj, Umrah, or airport transfers, can cause anxiety and confusion. Reliable transport is not just a service,...