Terms and Conditions
1. Introduction
Welcome to Fater Land Transport. By accessing and using our services, you agree to abide by the terms and conditions outlined below. Please read these terms carefully before proceeding.
2. Booking and Payments
- All bookings must be confirmed through our website, email, phone, or WhatsApp.
- Payment must be made in advance or as agreed upon during the booking process.
- We accept payments via cash, credit cards, and other approved payment methods.
3. Cancellations and Refunds
- Cancellations must be made at least 24 hours before the scheduled trip for a full refund.
- Refunds may take 3-5 business days to process.
- No refunds will be provided for last-minute cancellations or no-shows.
4. Service Responsibilities
- Our drivers are trained professionals committed to your safety and comfort.
- Vehicles provided will be clean, well-maintained, and in proper working condition.
- We reserve the right to cancel or reschedule services due to unforeseen circumstances.
5. User Responsibilities
- Passengers must respect the driver and vehicle during the journey.
- No smoking, drinking, or disruptive behavior is allowed in our vehicles.
- Passengers are responsible for their belongings; Fater Land Transport is not liable for any loss or damage.
6. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy. We ensure your data is safe and used only for booking and communication purposes.
7. Changes to Terms
We reserve the right to update or modify these terms at any time. Continued use of our services constitutes acceptance of any changes.
8. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Email: info@faterlandtransport.com